Workplace conflict can’t always be avoided. Join WiSER on February 15 to learn all the bits and pieces and techniques to identify and resolve conflict!

About this Event
This half-day interactive workshop will be led by the Office of the Students Ombuds at the University of Alberta.
In this session, attendees will learn the different styles of conflict, cultural understanding, as well as a variety of body language that can mediate and resolve conflicts at the workplace. Light refreshments and lunch will be provided.
This event is open to the public, and will be targeted towards students and early-career professionals who want to advance their knowledge and practice in conflict resolution.
Agenda
9:00 AM — 9:30 AM Registration and Light Refreshments
9:30 AM — 10:30 AM Workshop
10:30 AM — 10:45 AM Coffee Break
10:45 AM — 11:45 AM Workshop
11:45 AM — 12:00 PM Coffee Break
12:00 PM — 12:30 PM Keynote Speaker: Jillian Pratt
12:30 PM — 1:00 PM Light Lunch and Networking
Keynote Speaker

Jillian Pratt
Biography TBA.